Track Your Order

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Tracking FAQs

Why is my tracking information not updating?

Tracking information may take 24-48 hours to update after shipment. If your package was recently shipped, please check back later. For international shipments, updates may be less frequent.

What does "In Transit" mean?

"In Transit" means your package is moving through the carrier's network and is on its way to the next destination. This could be a sorting facility, distribution center, or final delivery station.

How can I change my delivery address?

Address changes must be made before the package ships. Contact our customer service team immediately if you need to change your delivery address. Once shipped, address changes may not be possible.

What should I do if my package is delayed?

Delays can occur due to weather, customs, or carrier issues. If your package is significantly delayed, contact our customer service team for assistance and alternative solutions.